I have mentioned before in the blog how much we appreciate customer feedback to help us to continuously improve and we suggest that you leave reviews on the products you buy from Celtic Sheepskin to assist other potential customers with their choices.
We British are sometimes thought of by other nations as being self-deprecating and shy to come forward when we do something well. With 2012 being a year of celebration however, it seems that we have plenty to fly the British flag for, with the Diamond Jubilee almost upon us and the Olympic Games to look forward to over the summer and an unspoken feeling that both events will be memorable for generations to come.
As a Great British company, we thought it was only right that we follow suit. So today, I simply wanted to share with you a letter that we received recently from a very happy customer which made us smile from ear to ear…
“Dear Nick, dear Kath,
This is just a quick note to say how impressed I am with the people who work for you. My daughter has worn 2 pairs of Celtic boots to death and I asked her if she would like another pair for her Birthday later this month. Her old ones were both classic calf length in black and stone. I decided to surprise her and replace both pairs. Unfortunately I found out that you no longer make the classic boots in stone so I ordered the second pair in spice (not listening to Tess who did tell me that oatmeal was the nearest colour to stone). Over the weekend I found out that my daughter does not like the colour spice so the upshot is that I have returned that pair to you and placed a special order for oatmeal ones. I am sorry I am so long winded but because of this I had various phone conversations with your company.
What impressed me most was a) the friendliness, b) the efficiency and knowledge and c) the speed of delivery of both pairs. I would very much like you to pass my thanks and compliments on to Tess and Bernie. I think you are lucky to have them on your staff.
I too am the owner of a pair of Celtic boots and they are wonderful. I am certainly going to recommend both your company and your product to all my friends.
With best wishes for your future success.
Sylvie M.”
Thank you for your kind comments, Sylvie! I asked Bernie – our Assistant General Manager – for her thoughts and she said “It’s lovely to receive such positive feedback from our customers as we have from Sylvie. When it comes to special orders, we always aim to create the customer’s dream boot and in this instance, through discussion and a bit of creative thinking, we have been able to come up with a suitable option which is being handcrafted as I speak and which will hopefully make Sylvie’s daughter very happy!”
As you can probably imagine, we love receiving letters like this as you – our customers – are at the heart of everything we do and it is great to know that we are making you happy. Of course, we know that occasionally things don’t go so well so we always aim to rectify any issues as quickly and satisfactorily as possible so that we can continue to offer you exceptional service.
If you would like to share your own feedback (good or not so good!) you can contact us at sales@celtic-sheepskin.co.uk or via Facebook or Twitter.
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As many of you might know, here at Celtic Sheepskin we like to fly the flag as an eco-friendly company and we do our best to carry this throughout all areas of our business. While I’m not going to go into too much depth about how we do this (although if you are interested, click here to be directed to the relevant section on our website), I thought today you might like to see one of the fun ways that we have made use of our sheepskin scraps.
Of course, we do our absolute best to use as much of every sheepskin as possible during the process to make a pair of boots or slippers - it’s amazing how many ways you can use a sheepskin! Even so, once we have squeezed as much use out of a skin as we can, there are often little scraps left over so we are always searching for innovative ways to recycle them. Last week Lou – our Warehouse Supervisor – came up with a brilliant idea: Rather than disposing of the sheepskin leftovers, she suggested that it would be a great opportunity for local school art departments to offer students the chance to work with sheepskin to make their creations.
Sheepskin scraps come in all sorts of shapes and sizes so they are perfect for collages and artistic creations. So Lou and Emma - who works in her team – spent a morning travelling around Newquay armed with boxes of sheepskin scraps to deliver to local nurseries and schools in the area. Judging by the photos they took, they seemed to be very well received! The staff and children kindly posed for some photographs for us so thank you very much to them all…
I can’t wait to see what the children (and their teachers!) will make out of the scraps. Hopefully they will let us know when their creations are ready for viewing so we can take some photos to post on the blog. Perhaps they will come up with something like this one which Lou and Emma made and are proudly displayed in the photo below...
Do you have any suggestions for inventive uses for our sheepskin scraps? Let us know on Facebook or Twitter.
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You can feel the buzz of anticipation at Celtic HQ today with the thought of the long weekend ahead. Our Sales and Support team in particular are excited for the bank holiday with plans of rendezvous with friends and family to look forward to. Having had a few weeks to immerse themselves in the new Summer collection since the catalogue launched and after talking through the range with many excited customers over the phone, four members of the team were very eager to show off their favourite pieces from the collection.
For today’s blog post, the lovely ladies have kindly modelled their planned outfits for their relaxed bank holiday weekend outings to give you – our blog readers – some extra inspiration and so that you can put some faces to the friendly voices who answer the phone when you call Celtic Sheepskin!
First up, Lucy’s favourite piece in the collection is the Sheer Cable Knit, which she is beautifully modelling here...
As you can see, as well as black, this also comes in a gorgeous stone shade which would look fab with a tan! Lucy told me that she loves the Sheer Cable Knit because it is it is comfortably sheer with a pretty, delicate lace knit design. Lucy said that she thinks this is a really adaptable piece: she could wear it during the day on the beach, then on to the evening, for a smart/casual look. She could picture herself drinking cocktails at the beach bar on Fistral beach (here in Newquay), over some skinny jeans. Lucy, I couldn’t agree more!
Vicky’s favourite pick was the more casual Bamboo 2 Pocket Tee in Smoke/Smokey Grey Stripe...
Vicky is a loyal fan of our jersey range and owns quite a few of our bamboo and organic pieces. She said that she loves how practical the tops are to wear yet they still make a statement – something which other standard tees don’t always do. Vicky explained that she loves the longer sleeves on the Bamboo 2 Pocket Tee because she feels the cold easily and is always on the lookout for generous sleeves. She also likes the length and how it sits flatteringly on the hips.
Tess was keen to model her favourite cardigan from the summer collection, the Cotton Box Cardigan…
I love the accessories Tess chose too. The bag is our Raffia Spotted Basket (medium – it also comes in large and small sizes) and I had to take a close-up shot of Tess’s shoes – the Tie Espadrilles – to show how well they work with jeans. Tess loves the Cotton Box Cardigan because of its intense colour which she finds goes with most other colours in her wardrobe and the feel of the cotton which she said is cosy and soft yet light for summertime. As well as with the bag and espadrilles above, she pointed out that it can be dressed down with jeans and a complementary scarf for daytime or dressed up over a maxi dress with her favourite silver jewellery for an evening out.
Last but by no means least; Lorraine modelled her favourite Summer collection item, the Short Suede Jacket…
I just love the poster in the background behind Lorraine - great positioning (it’s as if we planned it!). I also love this jacket and I think Lorraine looks great. This is her favourite piece because of its wonderfully flattering shape and the fact you can wear it during the day casually and then slip it on over a dress for the evening. The adaptable colour can be worn with so many different prints and colours too.
Thank you ladies – you all look fabulous!
How will you be sporting Celtic this bank holiday weekend? Let us know on Facebook or Twitter.
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I can’t believe today marks the start of May! I don’t know about the rest of the country but here in Newquay it feels almost wintry, so much so that I am wearing multiple layers in an attempt to warm up.
With a long weekend ahead of us, I’m keeping my fingers crossed for some more seasonal weather: Being based in Cornwall, we see an influx of visitors to the county over long weekends, hoping to make the most of the beautiful surroundings and, while it is still beautiful on a cold and windy day, it’s definitely more enjoyable when it’s warm and sunny!
I thought a chilly, wet and downright miserable day would be the perfect opportunity to highlight a few items from our collection which are well-suited to cooler summer weather. After all, a British summer wouldn’t be a British summer without rain and sub-average temperatures to dress for! Rather than showcase our entire knitwear range (you can of course see it all on our website), I thought I would stick with the theme of summertime blues, for no other reason than it’s a great play on words bearing in mind the gloomy forecast…
One of our best-selling shapes, the V Neck Slouch now comes in a striking spa blue shade to liven up even the darkest summer days! As with all of our Geelong pieces, this is a great wardrobe staple which can be thrown over other layers or accessorised to the max, depending how you feel.
My other two picks for today’s blog post are both made from cotton which is one of our favourite warm weather yarns because it is so soft and looks great. As you can see, these two might be made from the same yarn but they look quite different, each with qualities of their own…
The Cotton Fisherman’s Jumper is a lighter-weight version of our Fisherman’s Cable Jumper (one of our bestsellers for Winter) and it has the same stunning cabling pattern knitted in a summer yarn. I think that this jumper is great for days like today when you need long sleeves without the bulk of a winter woolly – it’s a fabulously wearable colour too!
The other cotton piece I thought I would bring to your attention is the Lace Knit Slouch which comes in a stunning Chambray colour, as well as the pure white version which you will see on the front cover of our Summer catalogue. As Amelie shows in the picture above, it looks great over a white vest. Of course, when it’s warm enough, it also looks brilliant over a bikini top and the colour will show off your tan!
Will you be embracing all things blue this summer? Let us know on Facebook or Twitter.
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